Privacy Policy
Robinson India , its subsidiaries and affiliates (here in after referred to as “Robinson India”, “we”) understand that your privacy is important to you and it is equally important to us. We may process your personal data in the capacity of data controllers. We are committed to respecting your privacy and protecting your personal data, which is any information that is capable of identifying you as an individual person.
This privacy policy describes your information that we collect through this website, how that information is used, maintained, shared, protected and how you can update it. It also applies to all personal data received by us from the European Economic Area (“EEA”) in any format, including electronic or paper.
We shall process your personal data in accordance with this Privacy Policy, unless such processing conflicts with the requirements of applicable law, in which case, applicable law will prevail.
By submitting your personal data to Robinson India, you acknowledge that:
- You have read and understood this privacy policy and agree to the use of your personal data as set out here. Your personal data may be transferred and processed by business units, processes and systems in respective countries in which Robinson India conducts its business and has dealings or other business relationships with third parties, for the purposes and in the manner specified in this policy.
- You are not obligated to provide any requested information to us but failing to do so may result in not being able to proceed with your requirement.
- All your representations are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature. Providing any inaccurate information may make you ineligible for availing our products, solutions, services or employment.
Personal Data We Collect
When you use any website of Robinson India for contacting us for product or service related query or to apply for any job openings, your personal data is collected by us. The types of personal data that are collected from you with respect to your inquiry includes your name, company name, contact details, address, and information about your device.
If you apply for a job or opportunity as per your skills through this website, you will be asked to submit your resume. We will use the information in your resume to consider you for the job opening that you specify. We may also use the information in your resume to contact you regarding other opportunities, as per your skills advertised on this website.
We may also collect your personal data from third parties, such as professional recruiting firms, your references, prior employers, Robinson India employees with who have interviewed you and employment background check providers, to the extent this is permitted by applicable law.
We may also ask you for personal data in connection with other interactions you have with this website, including when you answer a survey or report a problem with this website or services offered on this website.
We may use a third-party service provider to assist us with some features of our website. Our service provider will receive your information on our behalf and will not be permitted to use it for any other purpose. Special category data is a subset of personal data and includes ethnicity, health, trade union membership, philosophical beliefs, sexual orientation, as well as other categories as prescribed by law. Robinson India does not seek to obtain and will not collect such data about a candidate unless permitted to do so by applicable laws.
How We Use Your Personal Data
We collect and use your personal data for legitimate, human resources, business management or commercial reasons. This may include the following purposes:
- To respond to your requests
- To provide you services, including customer services issues
- To send you communications about current services of Robinson India, new products and services or promotions that we are developing, and opportunities that may be available to you
- Alerts for new features or enhancements to our products and services
- To communicate about job or career opportunities which you have inquired
- Identifying and evaluating candidates for potential employment, as well as for future roles that may become available
- To ensure that our website and our services function in an effective manner for you
- Marketing and events: We use personal data to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, etc. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. Please remember that even if you opt out of receiving marketing emails, we may still send you important service information related to your accounts and subscriptions.
- Legal obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or fraud. We may also use personal data to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate.
We endeavor to collect only such information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the information you provide is accurate, complete and current. We will take reasonable steps to ensure that the information we collect and use, is relevant to its intended use.
When we share personal data ?
We share or disclose personal data when necessary to provide services or conduct our business operations.
- Within Robinson India: Our businesses around the world are supported by Robinson India teams and functions, and personal data will be made available to them if necessary, for the provision of services, account administration, sales and marketing, customer and technical support, business and product development, for instance. All our employees and contractors are required to follow our data protection policy and security policies when handling personal data.
- Our business partners: We occasionally collaborate with other organizations to deliver co-branded Services, to provide content, or to host events, conferences, and seminars. As part of these arrangements, you may be a customer of both Robinson India and of our partners; we may collect and share information about you. We will handle personal data in accordance with the privacy policy.
- Our third-party service providers: We collaborate with and are supported by service providers around the world. Personal data will be made available to these parties only when necessary to fulfil the services they provide to us. E.g. software, system, and platform support; direct marketing services; cloud hosting services; advertising; and order fulfilment and delivery. Our third-party service providers are not permitted to share or use your personal data we make available to them, for any other purpose than to provide services to us.
- Third parties for legal reasons: We will share personal data when we believe it is required, such as:
- To comply with legal obligations and to respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.
- In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings.)
When we store & process personal data
Robinson India is a reputed organization, and your personal data may be stored and processed with full security.
We take steps to ensure that the information we collect is processed according to this privacy policy and the requirements of applicable law wherever the data is located. Robinson India has networks, databases, servers, systems, support, and helpdesks located throughout our offices around the India.
We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law thus protecting the confidentiality, availability, and integrity of your personal data.
How do we secure personal data
We take data security seriously, and we use appropriate technologies and procedures to protect personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary, to meet our business needs, changes in technology, and regulatory requirements.
For example:
- Policies and procedures: Robinson India employs reasonable technological, physical and operational security procedures intended to protect your personal data from loss, misuse, alteration, or unintentional destruction. Our security measures are periodically reviewed and updated with an effort to provide appropriate security for all your data collected through this website.
- We place appropriate restrictions on access to personal data.
- We implement appropriate measures and controls, including monitoring and physical measures, to store and transfer data securely.
- We conduct privacy, information security, and other applicable trainings on regular basis for our employees and contractors who have access to personal data and other sensitive data
- We require our third-party vendors and providers to protect any personal data with which they are entrusted, in accordance with our information security policies and procedures.
How long we keep your personal data
We retain the personal data for so long as is reasonably required for legal or business purposes.
In determining data retention periods, Robinson India takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers.
When we no longer need personal information, we securely delete or destroy it.
Your choice to unsubscribe or opt-out
If you wish to unsubscribe from this website at any time, you can send us an email at : legal@robinsonindia.com . We will retain your information for as long as our legal or business requirements dictate
Your Rights
We take reasonable steps that are designed to keep your personal data accurate, complete, and up-to-date for the purposes for which it is collected and used.
Robinson India has also implemented measures that are designed to ensure that processing of your personal data complies with this privacy policy and applicable law(s).
- You may have the right to request access to your personal data that Robinson India has collected, for the purposes of reviewing, modifying, or requesting deletion of your data.
- You may have the right to request a copy of your personal data Robinson India has collected and to have any inaccuracies corrected.
- You may also request Robinson India to cease the processing of your personal data (e.g., if you choose to withdraw from our recruiting or for products and services program), although note that we may need to retain certain personal data where required or permitted under applicable law.
- You may also have a right to object processing of your personal data that Robinson India has collected.
If you would like to make a request to access, review or correct your personal data that Robinson India has collected, or to discuss how we process your personal data, please contact us at : legal@robinsonindia.com
*The above rights are as per the GDPR requirements and can be exercised by EU data subjects, only.
To help protect privacy and security, we will take reasonable steps to verify your identity before granting you access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law.
Depending upon the circumstances and the request, we may not be permitted to provide access to personal data or otherwise fully comply with your request; for example, where producing your information may reveal the identity of someone else.
Robinson India reserves the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or to deny your requests which, in Robinson India’s discretion, may be unfounded, excessive, or otherwise unacceptable under applicable law.
Cookies
From time to time, we may, like many other commercial websites, use a standard technology called a “cookie”.
A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information.
Cookies are typically assigned to one of four categories, depending on their function and intended purpose: necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.
A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address.
Currently, websites use cookies to enhance the user’s visit; in general, cookies can securely store a user’s ID and password, personalize home pages, and identify which parts of a website have been visited. It is possible to set your browser to inform you when a cookie is being placed.
This way you have the opportunity to decide whether to accept the cookie. By showing how and when our visitors use this website, this information can help us to improve our website on a continual basis.
Children
This Website is not intended to collect or maintain personal data of individuals under 13 (thirteen) years of age.
IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THIS WEBSITE.
If Robinson India learns that personal data of an individual under 13 years old has been collected without verifiable parental consent, then Robinson India will take the appropriate steps to delete such information.
Contact
If you have any questions about this privacy policy, please contact us at legal@robinsonindia.com